Privacy Policy

1. Our Commitment to Privacy

At ANNIE DELISLE GAGNON, protecting your personal information is not just a legal obligation—it is the foundation of our trust. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when discussing reverse mortgage solutions.

2. Information We Collect

We collect only the information necessary to provide you with an accurate assessment and personalized financial advice. This includes:

• Personal Identification: Name, phone number, and email address.
• Property Details: Address, estimated home value, and existing mortgage balance (if applicable).
• Demographic Data: Age (solely to determine eligibility for the Reverse Mortgage program).

3. How We Use Your Information

Your information is used strictly for the following purposes:

• To calculate your eligibility and potential loan amount.
• To communicate with you regarding your consultation or application.
• To comply with regulatory requirements mandated by our financial partners (Dominion National, Cabinet Xperto).

4. Data Protection & Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. All digital communications are encrypted, and physical records are kept in secure, access-controlled environments in compliance with Quebec privacy laws.

5. Sharing with Trusted Partners

To process your application, we may share necessary details with specific trusted entities, including:

• Lending Institutions: To secure the specific mortgage product you apply for.
• Legal & Appraisal Professionals: To facilitate the closing and valuation process of your home.

These partners are contractually obligated to keep your information confidential and use it only for the services requested.

6. Your Rights

Under Canadian and Quebec privacy laws, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate information.
• Withdraw your consent for data processing at any time (though this may affect our ability to serve you).